What is Volo?
Volo is an online scheduling and billing management system for the health and fitness industry. Think of it as the best assistant manager you'll ever have!
We know that scheduling and billing are the cornerstones of your business.
- Volo makes sure that your billing is done correctly, your scheduling is done correctly, your staffing is done correctly and your facility is managed correctly.
- By integrating and automating all aspects of your business, we know that you will see improved revenues and lower management costs.
Volo centralizes and integrates scheduling, billing, facility reservations and staff management.
- Everything is done in real time.
- When you create an appointment, your billing is automatically updated, your staffing is automatically done and your facilities are automatically reserved.
- That means, you put an end to expensive scheduling errors, accounting errors, and staffing errors, all of which lead to bad customer service and loss of revenue.
What kinds of businesses are using Volo?
- Volo is uniquely adaptable. We have clients in all segments of the health and fitness industry, including independent fitness trainers, yoga studios, physiotherapists and sports clubs
- You don't need to be a big business with a big budget. Businesses of all sizes can afford Volo and benefit from it.
How does it work?
- We know that 8 out of 10 of the largest revenue streams in the health and fitness industry are from scheduling based services. That means that now more than ever, scheduling is at the heart of most businesses and their revenue.
- The point is, you better get your scheduling right!
- And that's why we've designed Volo with scheduling as its core function.
How complicated can scheduling be?
- Well, it can be amazingly complex. Consider all of the different kinds of appointment possibilities. You can have personal training sessions or semi-private training, where you're booking a staff member with one or more members. You can have group classes, with an instructor, a location and multiple members. You can have location based scheduling, like reserving racquet courts for a member. And you can also have the type scheduling appropriate for things like massages or a physiotherapy.
- Volo allows you to create as many of these schedules as you need. Each one can be completely configured to the kinds of services you offer, your staff and your pricing.
There are a million different kinds of scheduling software out there. What makes Volo better?
- With Volo, everything that happens on a schedule is integrated into every other part of your business like billing, payroll, and reporting.
- So for example, every time you make an appointment, it's automatically tracked in the members billing account and also tracked to staff payroll in real time.
- No appointment book or online calendar is going to do that for you and that's typically where the mistakes happen and the revenue is lost.
I understand how Volo tracks appointments in member accounts, but how does it help you with actual billing?
- In the health and fitness industry, there are lots of different ways that businesses bill their customers. There are pre-bought packages, post billing, and monthly recurring billing scenarios, all of which can happen simultaneously.
- Volo has the intelligence to manage all billing scenarios error free.
- If you don't bill for your services correctly, your losing money!
- Volo not only tracks the billing properly, but it is also able to automatically create invoices when accounts are due, automatically email them to the member and automatically process the payment via credit card.
- Track your revenue properly, invoice for it quickly and collect it automatically.
- Bottom line, that's how Volo improves your revenues!
If you were to summarize the benefits of Volo, what would they be?
Everything is done at the click of a button:
- Immediate end to expensive scheduling errors
- Accurate billing within seconds
- Superb customer service
- Easy to use
- Accessible online
- Fully integrated
- Amazingly affordable
- Improves revenues!