Volo Innovations

One of the features Volo provides to help with member management is the member's portal. This is another way to streamline your  fitness business by alleviating some of the work on your end.The scheduling can be done online by your members freeing up valuable time for you.

Firstly, what is the member’s portal? It is the site in which your members can log into (depending on the permissions you allow):

• Sign up as a member
• View the schedule(s)
• Book themselves into a class/appointment
• Cancel if they can't make it
• Purchase sessions and/or packages
• Update their address/contact information
• Look at all their finished activities and their upcoming activities
• View all invoices (outstanding and paid)

The benefit of setting up a member portal is to allow the member to do some of the administration on their own.

By using the member portal, you can also have prospective members go to your website to get started with the basic tasks such as:

• Sign up as a member
• Purchase sessions 
• Book themselves into the class all on their own without you being involved.

The steps to creating your member's portal are as follows:

1. Setup the member permissions for each schedule. To do this go to Setup - Schedules - and click on Member Permissions

2. Next you'll need to turn on the option if you want non members to be able to sign up on their own. To do this go to Setup - Settings - Club Settings - and click on the box next to 'Allow Self Registration'

3. You will then need to create the login box for your website. The script to do this is in the Help portal. Here is the link to the article on how to add the script.

Setting up the member portal will help automate your business and allow information to be more readily available for your members while freeing up valuable time for you to use to get new clients!