Q: My clients don't want to get the "Book appointment confirmation" or "Appointment reminder" emails what can I do?
A: The client chooses, or you choose for them, if they want to receive booking confirmation/appointment reminder emails by selecting email in the reminder field on their profile. They will only receive these emails if you have turned on your automated emails.
To turn on your automated emails go to:
- Setup
- Personalize
- You will see a tick box on the left side of each of the automated emails tick/turn on the ones that you want to enable
- Save your changes
This is a great feature to make sure that your clients are getting the information that they need about their appointments with no work on your part.